27 Sep How secure is my tax information when filing with TurboTax?

Q. How secure is my tax information when filing with TurboTax?
— Taxpayer

A. It’s smart of you to want to make sure your information is secure.

We’re not judging TurboTax one way or the other, but any time you use a service that requires you to input your information, you should check out what security the service says it provides.

TurboTax, on its website, says: “We encrypt any of your data that we store, and when we electronically send your return to the IRS or state agencies, we use industry standard TLS encryption.”

It also said it uses multi-factor authentication and biometric — fingerprint or facial recognition — when using the app.

Additionally, TurboTax says the company does not sell personal information.

“TurboTax securely stores your documents, and our encryption technology protects your personal and financial info, which helps prevent unauthorized access,” it says on its website. “We use the data you share with us to help you reach your financial goals while giving you choices on how we collect and share it. You also have the power to download, update, and delete your data right from your Intuit Account without having to call or email us.”

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This story was originally published in September 2024.

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