Eppicard complaints are back. Now what?

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Photo: The Star-Ledger

With most cards, fraudulent charges can be easily solved. But with the Eppicard,  a benefits card used by New Jersey to distribute public assistance benefits, child support and other payments, this is not the case. Years after Bamboozled first covered customer complaints about how fraud claims are handled, a customer said little has changed. Read this Bamboozled column on NJ.com to learn more about this case and see why Eppicard customer service is lacking.