One loyal Verizon Wireless customer bought two phones for her family within the span of two days. The offer was that they would receive a monthly credit for each of the phones. During the months that followed, the credits weren’t always on her bill. After calling Verizon repeatedly, she was told the promotion didn’t apply to her phones, even though she had already been receiving the discounts. Read this Bamboozled column on NJ.com to learn more about this mishap and see how you can ensure that you get the promotions you’re promised.